STORE POLICY
Customer Care
We care deeply about our customers. Whether you're purchasing your very first doll or adding to your collection, we’re here to help every step of the way.
If you have questions about your order, need help with sizing, or just want to chat about our Red River Métis-inspired designs, reach out to us anytime at northernspiritdoll@gmail.com
We aim to respond within 2 business days.
Privacy & Safety
Your privacy and your child’s safety are important to us.
We collect only the information necessary to process your order such as your name, email, shipping address, and payment details. This information is securely stored and never shared, sold, or used for any purpose other than fulfilling your purchase and communicating with you about your order.
We do not collect personal information from children. All purchases must be made by an adult.
All doll clothing is handmade with care using quality materials. However, due to small parts or accessories, our products are not intended for children under 3 years old. Always supervise young children during play.
Keep packaging components out of reach of children and pets.
Wholesale Inquiries
We’re always excited to partner with shops that share our love for meaningful play and beautifully crafted pieces. If you’re interested in carrying Northern Spirit Doll Co. products in your store, please reach out to us at northernspiritdoll@gmail.com with some information about your shop and the items you’re interested in. We’ll be happy to provide wholesale pricing, minimum order details, and lead times.